Thank you for visiting and shopping at MOXLEY LTD. Below are the terms and conditions that constitute our Shipping Policy.

1. Shipping Destinations

We ship worldwide. Orders are processed and shipped from the United Kingdom.

2. Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

3. Shipping Rates & Delivery Estimates

Shipping charges will be calculated and displayed at checkout. Estimated delivery times:

  • UK: 2–5 business days

  • Europe: 5–10 business days

  • USA & Canada: 7–15 business days

  • Rest of the World: 10–20 business days

Please note that delivery times may vary depending on your location and local customs processes.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. The tracking number will be active within 24–48 hours.

5. Customs, Duties and Taxes

MOXLEY LTD is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Lost or Damaged Shipments

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

7. Incorrect Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

8. Contact Us

If you have any questions regarding shipping, please contact us:

MOXLEY LTD
238 Ship Suite, Frodsham, United Kingdom, WA6 7PP
Email: support@moxley.top
Phone: +44 7477253850